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Elements and Performance Criteria

1. Maintain and complete case notes and associated records
   • Case notes and associated records are completed and maintained in accordance with procedural and quality system requirements.
   • Accuracy, completeness, legibility and clarity of case file content is ensured in accordance with organisational guidelines.
2. Report results
   • Results are documented in the established format to ensure quality and consistency in accordance with organisational policies and procedures.
   • Information provided in the report is accurate and succinct, and conveys outcomes of the examination/s.
   • Reports are submitted in accordance with quality control procedures.
   • Reports are submitted in a manner that ensures security of the information and timeliness of results.

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

apply techniques for information collection recording collating analysing and reevaluating communicate clearly and unambiguously in writing when preparing statements reports case files and other documentation manage time organise work effectively use computers and information technology

Required Knowledge

organisational policy and procedural requirements for the reporting of findings to clientsstakeholders quality system requirements relating to the taking of case notes and preparation of case files and reports various approved formats of forms case files and reports

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Assessment must confirm the ability to prepare documentation that complies with the requirements of the quality system Consistency in performance Competency should be demonstrated over time and across a range of workplace or simulated situations
Context of and specific resources for assessment	Context of assessment Competency should be assessed onthejob or in a simulated work environment Specific resources for assessment There are no specific resource requirements for this unit
Method of assessment	In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision andor mentoring which is typically recorded in a competency workbook Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment Assessment may occur in an operational environment or in an industryapproved simulated work environment Forms of assessment that are typically used include direct observation interviewing the candidate journals and workplace documentation third party reports from supervisors written or oral questions

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Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Case notes include	Case file logs Handwritten notes Photographs Reports Sketch plans Statements Scale plans Video/audio tapes
Associated records may include	Database and case management system entries Exhibit registers External reports Photocopies of published research/supporting materials Procedural and quality system requirements, which may include compliance with: legislative requirements organisational guidelines procedures/methods manuals accreditation criteria Reports including statements, statutory declarations, affidavits

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